My Zune died last weekend.  I tried to submit a service request but their website was broken so I had to wait all night long until I could call in the morning.  Now they have to send me a pre-paid box to ship it back in.  The box has been sitting in Texas all week and won’t be delivered until later next week!  I’m going nuts without it!

What’s worse is that I recently became eligible for a phone upgrade and have been itching to leave my horrible 8525 for an iPhone… and this gives me one more reason to do just that!  :-[